Case Studies
Why did you want to become an apprentice with Volvo ?
This is the best opportunity I have ever had. I have always wanted to work for a prestige company and this apprenticeship also allows me to fulfil my ambition of working and fixing vehicles. At the same time I’ll be gaining a very good apprenticeship and it is the start of an exciting career.
What inspired you to want to work in the motor industry?
I have always been into cars, I like fixing and repairing them. When I am not at work, I am in the workshop with my friends messing about with cars.
What kind of support have you had from your dealer?
At my Volvo Retailer Marshall Group Volvo Cambridge, I am able to speak to the Service Manager or my mentor, so I know if I need to talk, someone will always be available to support.
What are your ambitions on completion of your apprenticeship?
In 3 years I want to have completed my apprenticeship and to become a qualified Service Technician, working towards my Master Technician qualification.
Tips, Advice & Guidance
A supportive and straight-forward application process
All of our opportunities receive a really good response and so we’re looking for you to demonstrate why you stand out from the crowd. We’re not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process.
We aim to make the application process as straight-forward and supportive as possible. Our team of recruiters are always at hand to help and answer any questions that you have.
Once you have applied you’ll receive an email from us with an update within 5 working days which will clearly explain what happens next. If you’re in doubt, email us on [email protected].
We’ll be on the lookout for some of the following attributes:
- Willingness to learn
- Team working/working with others
- Motivation for the role & the Automotive Industry
- Personal responsibility and career ownership
- Problem solving
- Attention to details
- Honesty and respect
We welcome applications from everyone irrespective of gender and ethnic group and appointment will be based on merit alone. Being committed to equal opportunities, if you have a disability please state this during the application process. Measures will be put in place to support you through your application and apprenticeship journey.
The Application Process Explained
Your application will be assessed by the Recruitment & Selection Team who aim to update you on the status of your application within no more than 5 working days.
If you are successful in your initial application you will be invited to participate in a short telephone interview. Candidates are then shortlisted again and will be asked to complete some short web-based assessments.
Finally candidates are invited to meet with their local Volvo Retailer in the form of a face-to-face interview. This may extend to a second interview and in some cases a working trial. More information will be shared with candidates as a part of the process. Feedback is made available to candidates at each stage.
At every stage we’ll support you to understand what’s expected of you. For more information take a look at our helpful FAQs, Telephone Interview Guidance and Dealer Interview Guidance sheets which’ll tell you more.
Apprentice Pay
Our Volvo Retailers dictate the remuneration that our learners receive. All Retailers are required to pay, at least, The National Minimum Wage.
More information about the minimum wage for apprentices can be found on the Government website.
Apprentices are paid for their normal working hours and training that’s part of their apprenticeship. For more information about the opportunity or to discuss your application, please contact the Recruitment Team on [email protected].
Frequently Asked Questions
We recruit throughout the year, depending on individual Volvo Retailer requirements. Successful applicants are employed by the local Volvo Retailer and start their Apprenticeship shortly afterwards. Off the job training blocks are scheduled to run in line with the academic year. A Apprentice Development Coach from the Volvo Apprenticeship Programme will visit the Apprentice at their place of work to review, support and progress their on the job training.
Will I need to go away for training?
Yes. Off the job training is delivered in 3 day blocks, spread over the academic year at the Volvo Training & Development Centre in Daventry. Accommodation is arranged ahead of each block of training. The cost of Accommodation and travel is paid for by the employer.
Our Volvo Retailers dictate the remuneration that our learners receive. All Retailers are required to pay, at least, The National Minimum Wage.
More information about the minimum wage for apprentices can be found on the Government website.
Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week). For more information about the opportunity or to discuss your application, please contact the Recruitment and Selection Team on 01235 538 611.
All vacancies are advertised on the website under the ‘Apply Now’ section. New vacancies are being added all of the time so it’s advisable to check the site regularly.
If you would like to discuss one of the roles that you have seen or enquire as to the likelihood that your local Retailer will recruit then please contact us directly.
Your application will be assessed by the Recruitment & Selection Team who aim to update you on the status of your application within no more than 5 working days.
If you are successful in your initial application you will be invited to participate in a short telephone interview. Candidates are then shortlisted again and will be asked to complete some short web-based assessments.
Finally candidates are invited to meet with their local Volvo Retailer in the form of a face-to-face interview. This may extend to a second interview and in some cases a working trial. More information will be shared with candidates as a part of the process. Feedback is made available to candidates at each stage.
Successful applicants will be employed by their local Volvo Retailer. The identify of the Retailer will be disclosed as a part of the recruitment/application process.
Your training is delivered both in the apprentice’s place of work and via block release training delivered at the Volvo Training & Development Centre in Daventry.
Apprentices attend block release training at the Volvo Training & Development Centre in Daventry these are typically 3 day blocks of pre-allocated training dates. The number of weeks that an apprentice will attend will depend on the programme that they are enrolled onto.
The key benefit of Block Training is that an Apprentice gets a concentrated period of learning in our state of the art Training Centre.. At the end of each Block Training week the Apprentice receives a detailed Module Report stating the subjects that have been covered, results of any exams that have been taken and feedback from the Trainer in terms of progression through the Programme.
A high percentage of apprentices are retained in the network, with their employer. A confirmed position, post-apprenticeship, is not guaranteed.
The Volvo Training & Development Centre
Prospect Way
Daventry
NN118QN
Mon-Fri 8:00am-17:00pm
Tel: 01327 530005
Age: 16+
Prior Attainment: GCSE (or equivalent) grade A*-C or 9-4 in Maths and English. Predicated grades are accepted.
In Scotland, applicants must have or be predicted to achieve National 4 or above in English and Maths and either a Science or Technical subject. Standard Grades 1-4 and Intermediates are also accepted.
‘Equivalent’ grades include:
- BTEC first diplomas and certificates
- OCR Nationals
- Key Skills Level 2
- NVQs
- Essential Skills (Wales)
- Functional Skills Level 2
- Core Skills (Scotland)
The Application Process
Phone Interview Advice and Guidance
Dealer Interview Advice and Guidance
Inclusion Policy
The Volvo Apprenticeship Programme is committed to providing equal opportunities in employment and to creating an inclusive working environment, where you are encouraged and assisted to reach your full potential.
Please let us know if we need to know about any additional needs to take into consideration for your application during the recruitment process. Email us on [email protected].
Application Process
How to Apply
Our programmes are open to applications all year round and successful candidates are employed by their local Volvo retailer.
To be eligible candidates must be 16 or older and have met the minimum entry requirements which can be found on the apprenticeship roles page. To submit your application and check out our current vacancies, please click here.
What Happens After I Apply?
Your application will be assessed by the Recruitment & Selection Team.
If you are successful in your initial application you will be invited to participate in a short telephone interview. Candidates are then shortlisted again and will be asked to complete some short web-based assessments.
Finally candidates are invited to meet with their local Volvo Retailer in the form of a face-to-face interview. This may extend to a second interview and in some cases a working trial. More information will be shared with candidates as a part of the process. Feedback is made available to candidates at each stage.
Career Paths & Prospects
With our apprenticeships, you’re in control of your career
The Volvo Apprenticeship Programme is an excellent way of ensuring that we can identify and train the very best people to work within our growing Retailer Network. We’re looking for ambitious candidates ready to take ownership of their development, work hard to achieve their potential and grow with an ambitious employer.
Your apprenticeship will just be the start. Many of our learners continue their careers with us post-apprenticeship and are encouraged to continue their development via a structured learner journey within their chosen field. In addition our Online Learning Programme future proofs your learning by embedding additional training into your core apprenticeship to ensure that you’re up to date with the latest brand and industry advancements.
Additional qualifications available
- Volvo Accreditation Awards
- Manufacturer Accreditation
- EV & Hybrid Qualification
- FGAS (Air Con) Certification
- Connected Services Champion
Example career pathways
Business Administrator
Job Role
Our Business Administration Apprentice Programme is an excellent platform for starting a career in the Volvo Retailer network.
This exciting opportunity is ideal for someone looking for a structured, supportive and challenging apprenticeship and we’re seeking motivated and enthusiastic people to join our dynamic teams.
The Apprentice Programme will give you the rare opportunity to carry out a real job with real responsibility, coupled with a focus on training and development. It is important for us to ensure our apprentices feel valued, so we invest in you to develop the skills that will make you effective within our organisation and in your future career.
The duties of a Business Administrator may include:
- Typing up board meeting documents
- Putting financial information together in spreadsheets
- Document and process improvement
- Data Storage and GDPR processing confidential documents
- Responding to emails and customer interaction
- Producing reports for a senior manager
We are looking for ambitious candidates ready to take ownership of their development, work hard to achieve their potential and grow with an ambitious employer.
Future Prospects
There are lots of opportunities to develop your career; from short to long term. Your early development is carefully mapped through your Apprenticeship journey with your learning focussed toward achieving an industry recognised qualification that’s recognised across the Motor Industry.
This is the grounding for your future development within the network and opportunities exist, once qualified, to further develop your skills and to move into new roles.
Applications open all year round…
Learn More
A typical working week could be 40 hours Monday to Friday 8.30am – 5.30pm, however each of our Volvo Retailers will have different requirements.
All learners will be required to work the minimum apprenticeship duration of 30 hours per week. At least 20% of your working hours will be allocated to ‘off-the-job’ training. We’ll support you to understand the working hours during the recruitment process.
All of our opportunities receive a really good response and so we’re looking for you to demonstrate why you stand out from the crowd. We’re not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process.
We commit to supporting the development of our Apprentice’s technical, employability and broader personal development skills, to ensure they can progress and develop their career. That is why when it comes to selecting the right people to become apprentices, it’s as much about attitude as it is about vocational and academic success. Therefore in addition to the entry qualifications we require from you, we’ll also look for you to demonstrate the following key behaviours. From problem-solving abilities to an enthusiasm for our industry, these are all attributes that will be vital in your new role and they will be assessed throughout the application process.
- Willingness to learn
- Team working / working with others
- Motivation for the role / automotive and engineering interest
- Personal responsibility and career ownership
- Problem solving
Age: 16+
Prior Attainment: GCSE (or equivalent) grade A*-C or 9-4 in Maths and English. Predicated grades are accepted.
In Scotland, applicants must have or be predicted to achieve National 4 or above in English and Maths and either a Science or Technical subject. Standard Grades 1-4 and Intermediates are also accepted.
‘Equivalent’ grades include:
- BTEC first diplomas and certificates
- OCR Nationals
- Key Skills Level 2
- NVQs
- Essential Skills (Wales)
- Functional Skills Level 2
- Core Skills (Scotland)
Your application will be assessed by the Recruitment & Selection Team against the Entry Requirements specified for the role. We aim to update you on the status of your application within no more than 5 working days.
If you are successful in your application you will be invited to participate in a short video or telephone interview. Candidates are then shortlisted again and will be asked to complete a range of web-based assessments appropriate to the role that you have applied for.
Finally candidates are invited to meet with their local Volvo Retailer in the form of a face-to-face interview. This may extend to a second interview and in some cases a working trial.
More information will be shared with candidates as a part of the process. Feedback is made available to candidates at each stage.
We welcome applications from everyone irrespective of gender and ethnic group and appointment will be based on merit alone. Being committed to equal opportunities, if you have a disability please state this during the application process. Measures will be put in place to support you through your application and apprenticeship journey.
Our Volvo Retailers dictate the remuneration that our learners receive. All Dealers are required to pay, at least, The National Minimum Wage.
More information about the minimum wage for apprentices can be found on the Government website at:
https://www.gov.uk/national-minimum-wage-rates
Apprentices are paid for their normal working hours and training that’s part of their apprenticeship.
For more information about the opportunity or to discuss your application, please contact the Recruitment and Selection team on 01235 538 611.
We welcome applications from everyone irrespective of gender and ethnic group and appointment will be based on merit alone. Being committed to equal opportunities, if you have a disability please state this during the application process. Measures will be put in place to support you through your application and apprenticeship journey.
Our Dealers dictate the remuneration that our learners receive. All Dealers are required to pay, at least, The National Minimum Wage.
More information about the minimum wage for apprentices can be found on the Government website at:
https://www.gov.uk/national-minimum-wage-rates
Apprentices are paid for their normal working hours and training that’s part of their apprenticeship.
For more information about the opportunity or to discuss your application, please contact the Recruitment and Selection team on 01235 538 611.
Parts Advisor
Job Role
The role of a Parts Advisor is to provide each and every one of our customers with consistently high levels of service within the Parts Department.
This exciting apprenticeship programme is ideal for someone who enjoys engaging with people and wants to learn more about stock management, vehicle parts, maintenance and repair. We’re seeking ambitious people who are keen to develop a long term career with an ambitious brand.
The duties of a Parts Customer Advisor may include:
- Advising customers on how to solve a problem with their vehicle
- Taking orders from customers both face to face and over the phone
- Maintaining an ordered stock room and finding parts from stock
- Raising invoices for parts sold
- Liaising with other members of staff
- Working alongside on-site Service Technicians to ensure they have the parts needed to complete their daily work
We are looking for ambitious candidates ready to take ownership of their development, work hard to achieve their potential and grow with an ambitious employer.
Future Prospects
There are lots of opportunities to develop your career; from short to long term. Your early development is carefully mapped through your Apprenticeship journey with your learning focussed toward achieving an industry recognised qualification that’s recognised across the Motor Industry.
This is the grounding for your future development within the network and opportunities exist, once qualified, to further develop your skills and to move into new roles.
Applications open all year round…
Learn More
A typical working week could be 40 hours Monday to Friday 8.30am – 5.30pm, however each of our Dealers will have different requirements.
All learners will be required to work the minimum apprenticeship duration of 30 hours per week. At least 20% of your working hours will be allocated to ‘off-the-job’ training. We’ll support you to understand the working hours during the recruitment process.
All of our opportunities receive a really good response and so we’re looking for you to demonstrate why you stand out from the crowd. We’re not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process.
We commit to supporting the development of our Apprentice’s technical, employability and broader personal development skills, to ensure they can progress and develop their career. That is why when it comes to selecting the right people to become apprentices, it’s as much about attitude as it is about vocational and academic success. Therefore in addition to the entry qualifications we require from you, we’ll also look for you to demonstrate the following key behaviours. From problem-solving abilities to an enthusiasm for our industry, these are all attributes that will be vital in your new role and they will be assessed throughout the application process.
- Willingness to learn
- Team working / working with others
- Motivation for the role / automotive and engineering interest
- Personal responsibility and career ownership
- Problem solving
Age: 16+
Prior Attainment: GCSE (or equivalent) grade A*-C or 9-4 in Maths and English. Predicated grades are accepted.
In Scotland, applicants must have or be predicted to achieve National 4 or above in English and Maths and either a Science or Technical subject. Standard Grades 1-4 and Intermediates are also accepted.
‘Equivalent’ grades include:
- BTEC first diplomas and certificates
- OCR Nationals
- Key Skills Level 2
- NVQs
- Essential Skills (Wales)
- Functional Skills Level 2
- Core Skills (Scotland)
Your application will be assessed by the Recruitment & Selection Team against the Entry Requirements specified for the role. We aim to update you on the status of your application within no more than 5 working days.
If you are successful in your application you will be invited to participate in a short video or telephone interview. Candidates are then shortlisted again and will be asked to complete a range of web-based assessments appropriate to the role that you have applied for.
Finally candidates are invited to meet with their local Volvo Retailer in the form of a face-to-face interview. This may extend to a second interview and in some cases a working trial.
More information will be shared with candidates as a part of the process. Feedback is made available to candidates at each stage.
We welcome applications from everyone irrespective of gender and ethnic group and appointment will be based on merit alone. Being committed to equal opportunities, if you have a disability please state this during the application process. Measures will be put in place to support you through your application and apprenticeship journey.
Our Volvo Retailers dictate the remuneration that our learners receive. All Dealers are required to pay, at least, The National Minimum Wage.
More information about the minimum wage for apprentices can be found on the Government website at:
https://www.gov.uk/national-minimum-wage-rates
Apprentices are paid for their normal working hours and training that’s part of their apprenticeship.
For more information about the opportunity or to discuss your application, please contact the Recruitment and Selection team on [email protected]
Customer Service Advisor
Job Role
The role of a Customer Service Advisor is to provide each and every one of our customers with consistently high levels of service at every contact with our Volvo Retailers.
This exciting apprenticeship programme is ideal for someone who enjoys engaging with people, a challenging and varied working environment and who wants to develop a long term career with an ambitious automotive brand.
The duties of a Service Customer Advisor may include:
- Interpreting customer concerns and comments and liaising with technicians
- Booking/scheduling vehicle services
- Liaising with customers about any additional work required
- Estimating time and costs associated with repairs
- Handling customer complaints
- Responding to customer requests
- Tracking the vehicle through the workshop
We are looking for ambitious candidates ready to take ownership of their development, work hard to achieve their potential and grow with an ambitious employer.
Future Prospects
There are lots of opportunities to develop your career; from short to long term. Your early development is carefully mapped through your Apprenticeship journey with your learning focussed toward achieving an industry recognised qualification that’s recognised across the Motor Industry.
This is the grounding for your future development within the network and opportunities exist, once qualified, to further develop your skills and to move into new roles.
Applications open all year round…
Learn More
A typical working week could be 40 hours Monday to Friday 8.30am – 5.30pm, however each of our Volvo Retailers will have different requirements.
All learners will be required to work the minimum apprenticeship duration of 30 hours per week. At least 20% of your working hours will be allocated to ‘off-the-job’ training. We’ll support you to understand the working hours during the recruitment process.
All of our opportunities receive a really good response and so we’re looking for you to demonstrate why you stand out from the crowd. We’re not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process.
We commit to supporting the development of our Apprentice’s technical, employability and broader personal development skills, to ensure they can progress and develop their career. That is why when it comes to selecting the right people to become apprentices, it’s as much about attitude as it is about vocational and academic success. Therefore in addition to the entry qualifications we require from you, we’ll also look for you to demonstrate the following key behaviours. From problem-solving abilities to an enthusiasm for our industry, these are all attributes that will be vital in your new role and they will be assessed throughout the application process.
- Willingness to learn
- Team working / working with others
- Motivation for the role / automotive and engineering interest
- Personal responsibility and career ownership
- Problem solving
Age: 16+
Prior Attainment: GCSE (or equivalent) grade A*-C or 9-4 in Maths and English. Predicated grades are accepted.
In Scotland, applicants must have or be predicted to achieve National 4 or above in English and Maths and either a Science or Technical subject. Standard Grades 1-4 and Intermediates are also accepted.
‘Equivalent’ grades include:
- BTEC first diplomas and certificates
- OCR Nationals
- Key Skills Level 2
- NVQs
- Essential Skills (Wales)
- Functional Skills Level 2
- Core Skills (Scotland)
Your application will be assessed by the Recruitment & Selection Team against the Entry Requirements specified for the role. We aim to update you on the status of your application within no more than 5 working days.
If you are successful in your application you will be invited to participate in a short video or telephone interview. Candidates are then shortlisted again and will be asked to complete a range of web-based assessments appropriate to the role that you have applied for.
Finally candidates are invited to meet with their local Volvo Retailer in the form of a face-to-face interview. This may extend to a second interview and in some cases a working trial.
More information will be shared with candidates as a part of the process. Feedback is made available to candidates at each stage.
We welcome applications from everyone irrespective of gender and ethnic group and appointment will be based on merit alone. Being committed to equal opportunities, if you have a disability please state this during the application process. Measures will be put in place to support you through your application and apprenticeship journey.
Our Dealers dictate the remuneration that our learners receive. All Dealers are required to pay, at least, The National Minimum Wage.
More information about the minimum wage for apprentices can be found on the Government website at:
https://www.gov.uk/national-minimum-wage-rates
Apprentices are paid for their normal working hours and training that’s part of their apprenticeship.
For more information about the opportunity or to discuss your application, please contact the Recruitment and Selection team on [email protected]
Service Technician
Job Role
The role of a Vehicle Service Technician is to maintain, service and repair vehicles to a consistently high standard. Our Retailers use some of the most advanced service equipment and techniques in the world making this a great time to start your career with Volvo.
This exciting apprenticeship programme is ideal for someone who is looking to begin their journey to becoming a qualified Service Technician and who wants to develop a long term career with an ambitious automotive brand.
The duties of a Service Technician may include:
- Servicing vehicles
- Carrying out checks and maintenance according to the manufacturers’ guidelines
- Repairing and replacing faulty parts and components
- Advising the Service Receptionists about required repairs
- Producing time estimates
- Maintaining repair and service records
We’re looking for ambitious candidates ready to take ownership of their development, work hard to achieve their potential and grow with an ambitious employer.
Future Prospects
There are lots of opportunities to develop your career; from short to long term. Your early development is carefully mapped through your Apprenticeship journey with your learning focussed toward achieving an industry recognised qualification that’s recognised across the Motor Industry.
This is the grounding for your future development within the network and opportunities exist, once qualified, to further develop your skills and to move into new roles.
Applications open all year round…
Learn More
A typical working week could be 40 hours Monday to Friday 8.30am – 5.30pm, however each of our Retailers will have different requirements.
All learners will be required to work the minimum apprenticeship duration of 30 hours per week. At least 20% of your working hours will be allocated to ‘off-the-job’ training. We’ll support you to understand the working hours during the recruitment process.
All of our opportunities receive a really good response and so we’re looking for you to demonstrate why you stand out from the crowd. We’re not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process.
We commit to supporting the development of our Apprentice’s technical, employability and broader personal development skills, to ensure they can progress and develop their career. That is why when it comes to selecting the right people to become apprentices, it’s as much about attitude as it is about vocational and academic success. Therefore in addition to the entry qualifications we require from you, we’ll also look for you to demonstrate the following key behaviours. From problem-solving abilities to an enthusiasm for our industry, these are all attributes that will be vital in your new role and they will be assessed throughout the application process.
- Willingness to learn
- Team working / working with others
- Motivation for the role / automotive and engineering interest
- Personal responsibility and career ownership
- Problem solving
Age: 16+
Prior Attainment: GCSE (or equivalent) grade A*-C or 9-4 in Maths and English. Predicated grades are accepted.
In Scotland, applicants must have or be predicted to achieve National 4 or above in English and Maths and either a Science or Technical subject. Standard Grades 1-4 and Intermediates are also accepted.
‘Equivalent’ grades include:
- BTEC first diplomas and certificates
- OCR Nationals
- Key Skills Level 2
- NVQs
- Essential Skills (Wales)
- Functional Skills Level 2
- Core Skills (Scotland)
Your application will be assessed by the Recruitment & Selection Team against the Entry Requirements specified for the role. We aim to update you on the status of your application within no more than 5 working days.
If you are successful in your application you will be invited to participate in a short video or telephone interview. Candidates are then shortlisted again and will be asked to complete a range of web-based assessments appropriate to the role that you have applied for.
Finally candidates are invited to meet with their local Volvo Retailer in the form of a face-to-face interview. This may extend to a second interview and in some cases a working trial.
More information will be shared with candidates as a part of the process. Feedback is made available to candidates at each stage.
We welcome applications from everyone irrespective of gender and ethnic group and appointment will be based on merit alone. Being committed to equal opportunities, if you have a disability please state this during the application process. Measures will be put in place to support you through your application and apprenticeship journey.
Our Volvo Retailers dictate the remuneration that our learners receive. All Dealers are required to pay, at least, The National Minimum Wage.
More information about the minimum wage for apprentices can be found on the Government website at:
https://www.gov.uk/national-minimum-wage-rates
Apprentices are paid for their normal working hours and training that’s part of their apprenticeship.
For more information about the opportunity or to discuss your application, please contact the Recruitment and Selection team on [email protected]
Apprenticeship Roles
Job Role
The role of a Vehicle Service Technician is to maintain, service and repair vehicles to a consistently high standard. Our retailers use some of the most advanced service equipment and techniques in the world making this a great time to start your career with Volvo.
This exciting apprenticeship programme is ideal for someone who is looking to begin their journey to becoming a qualified Service Technician and who wants to develop a long term career with an ambitious automotive brand.
The duties of a Service Technician may include:
- Servicing vehicles
- Carrying out checks and maintenance according to the manufacturers’ guidelines
- Repairing and replacing faulty parts and components
- Advising the Service Receptionists about required repairs
- Producing time estimates
- Maintaining repair and service records
We’re looking for ambitious candidates ready to take ownership of their development, work hard to achieve their potential and grow with an ambitious employer.
Future Prospects
There are lots of opportunities to develop your career; from short to long term. Your early development is carefully mapped through your Apprenticeship journey with your learning focussed toward achieving an industry recognised qualification that’s recognised across the Motor Industry.
This is the grounding for your future development within the network and opportunities exist, once qualified, to further develop your skills and to move into new roles.
Applications open all year round…
Learn More
A typical working week could be 40 hours Monday to Friday 8.30am – 5.30pm, however each of our Dealers will have different requirements.
All learners will be required to work the minimum apprenticeship duration of 30 hours per week. At least 20% of your working hours will be allocated to ‘off-the-job’ training. We’ll support you to understand the working hours during the recruitment process.
All of our opportunities receive a really good response and so we’re looking for you to demonstrate why you stand out from the crowd. We’re not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process.
We commit to supporting the development of our Apprentice’s technical, employability and broader personal development skills, to ensure they can progress and develop their career. That is why when it comes to selecting the right people to become apprentices, it’s as much about attitude as it is about vocational and academic success. Therefore in addition to the entry qualifications we require from you, we’ll also look for you to demonstrate the following key behaviours. From problem-solving abilities to an enthusiasm for our industry, these are all attributes that will be vital in your new role and they will be assessed throughout the application process.
- Willingness to learn
- Team working / working with others
- Motivation for the role / automotive and engineering interest
- Personal responsibility and career ownership
- Problem solving
Age: 16+
Prior Attainment: GCSE (or equivalent) grade A*-C or 9-4 in Maths and English. Predicated grades are accepted.
In Scotland, applicants must have or be predicted to achieve National 4 or above in English and Maths and either a Science or Technical subject. Standard Grades 1-4 and Intermediates are also accepted.
‘Equivalent’ grades include:
- BTEC first diplomas and certificates
- OCR Nationals
- Key Skills Level 2
- NVQs
- Essential Skills (Wales)
- Functional Skills Level 2
- Core Skills (Scotland)
Your application will be assessed by the Recruitment & Selection Team against the Entry Requirements specified for the role. We aim to update you on the status of your application within no more than 5 working days.
If you are successful in your application you will be invited to participate in a short telephone interview. Candidates are then shortlisted again and will be asked to complete a range of web-based assessments appropriate to the role that you have applied for.
Finally candidates are invited to meet with their local Dealer in the form of a face-to-face interview. This may extend to a second interview and in some cases a working trial.
More information will be shared with candidates as a part of the process. Feedback is made available to candidates at each stage.
We welcome applications from everyone irrespective of gender and ethnic group and appointment will be based on merit alone. Being committed to equal opportunities, if you have a disability please state this during the application process. Measures will be put in place to support you through your application and apprenticeship journey.
Our Dealers dictate the remuneration that our learners receive. All Dealers are required to pay, at least, The National Minimum Wage. The current National Minimum Wage for an apprentice is £3.70. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
More information about the minimum wage for apprentices can be found on the Government website at:
https://www.gov.uk/national-minimum-wage-rates
Apprentices are paid for their normal working hours and training that’s part of their apprenticeship.
For more information about the opportunity or to discuss your application, please contact the Recruitment and Selection team on 01235 538 611.
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Your future is our future
Volvo has always been a brand for people who care for the world we live in and the people around us.
Is this you?
Volvo are one of the fastest premium growing brands with a distinctive set of values which are in tune with societal trends.
Want to be part of this?
The Volvo Apprenticeship Programme is committed to giving you the best start in your Volvo career alongside your apprenticeship in one of our UK Retailers.
Interested?
Whatever your chosen specialism, we will provide you with the essential skills, knowledge and real life work exposure to kick start your career and grow.
Explore Apprenticeship Roles and look for your local vacancy!
Apprenticeship Roles
We are looking for ambitious candidates ready to take ownership of their development, work hard to achieve their potential and grow with an ambitious employer.
There are lots of opportunities to develop your career; from short to long term. Your early development is carefully mapped through your Apprenticeship journey with your learning focussed toward achieving an industry recognised qualification.
Your career with Volvo starts here...
We have designed the application process to be as straight-forward and supportive as possible. We have opportunities right across the UK all year round and we would be delighted to hear from you.
Career Paths and Prospects
Your apprenticeship will just be the start. Many of our learners continue their careers with us post-apprenticeship and are encouraged to continue their development via a structured learner journey within their chosen field.
Tips, Advice and Guidance
All of our opportunities receive a really good response and so we’re looking for you to demonstrate why you stand out from the crowd. We’re not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process.